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KosherNet
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Q1: How does KosherNet know which
websites to block?
A: KosherNet collects information regarding
websites from many
Internet research companies worldwide. We receive data about any new
website or changes to existing websites on a
constant basis. KosherNet’s system also filters by keywords, phrases,
etc. Last but not least, KosherNet customers
help by reporting websites that, in their opinion, are inappropriate. KosherNet filters are constantly
updated.
Click
here to learn more about KosherNet's exclusive
MyLevel Filtering™ technology.
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Q2: What categories does
KosherNet block?
A: KosherNet automatically blocks any websites in
categories such as: Drugs, Violence, Illegal
activities, Hate Speech, Sexually Explicit,
Gambling, Personal Dating (Except Kosher Shidduch
Sites), Chatting, and many other websites that are
inappropriate for the Jewish environment. You can
also set MyLevel Filtering™ to block specific sites
that KosherNet would not normally block.
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Q3: Does KosherNet filter
incoming E-Mails?
A: Yes, KosherNet filters incoming E-Mails and makes
sure that its subscribers will not receive any
offensive E-Mails. The KosherNet system maintains a
worldwide database of sources that are known as
senders of offensive or inappropriate materials.
KosherNet blocks spam E-Mails as well. KosherNet's
system also blocks inappropriate E-Mails based on
specific keywords and phrases.
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Q4: I know that there are other
filtered Internet companies. What is the difference
between those companies and KosherNet?
A: Many websites that are considered acceptable by
the generic world are not sufficiently OK for us.
KosherNet is adjusted to the high standards of the
Orthodox Jewish Community.
In addition, other companies don't update as often
as they should so you will often find they do not
work as advertised. At Koshernet we know that the
only way to provide true protection is to be
constantly vigilant against any new threat posed to
our customers. We are always on the lookout for the
best, most effective technology, so we can better
serve you.
Koshernet also offers our customers resources that
other filtering services do not. We provide
MyLevel
Filtering™ which provides various levels of
protection, and also lets you allow or
disallow websites based on your personal
needs and preferences.
The same
KosherNet account can have several individual users,
each with their own log-in, so
the protection you set for yourself can be different
from the protection you set for children or others.
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Q5: I’m a businessman. I use the
Internet to perform searches and access websites for
business purposes and for other professional needs.
Will KosherNet filters restrict me too much by
blocking important business websites?
A: We expend great efforts to make sure that our
users will be able to use KosherNet for their
professional needs without encountering any
problems. KosherNet is designed for various type
users who encounter no
problems when using the Internet professionally. KosherNet does not block any normal business,
science, or other professional websites. Should you,
however, find a (kosher) site that you need unblocked, you
can unblock it with the MyLevel Filtering tools by
adding it to your white-list or by calling our tech
support and have them unblock it specifically for
you.
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Q6: What type of connection do you
provide and at what speed?
A: We provide DSL connections at speeds of 384K,
768K , 1.5M, 3.0M, and 7.1M. We also provide 56K &
V90 modem connections. KosherNet Filtered DSL can be added to your existing phone line, or
you can ask to have a technician sent to install a
Pure DSL Line in your home.
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Q7: I’m not a KosherNet
subscriber. I visited the KosherNet website and then clicked on
another site and was taken to an
inappropriate website. How could such a thing
happen?
A: In order to have our filtering system working for
you, you must be a KosherNet subscriber using our
service. That means that you must have KosherNet's filtered Internet service
on your telephone lines. Visiting our website while using another
Internet provider’s line will not give you any
protection against accessing unwanted sites or
viewing unwanted material.
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Q8: I’m a KosherNet subscriber.
While surfing the Internet I came across a website
that is not appropriate for KosherNet in my opinion.
How can I report inappropriate websites to you?
A: Please report the site to
filter@koshernet.com. Please provide as accurate
information as possible, such as the exact address
of the website, etc. You can accomplish that by
copying and pasting the address into the E-Mail form,
from the address/location bar in your browser (i.e. Netscape or Explorer). Please also add your phone number to the
E-Mail, in case we have further questions regarding
the matter.
In certain situations, if your
computer was on a less stringent level and you
switched to a more secure level (or simply from
before your computer had KosherNet installed), there
can be pages from sites stored on your computer. So
though a site is now blocked, you are seeing pages
from your computer, not the internet. It is best to
clear your computer's "memory cache" (internal
storage site of external content). Click
here to see how this is done.
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Q9: KosherNet is blocking a
website that in my opinion should not be blocked.
What should I do?
A: In rare cases, KosherNet's automatic system may
block a website that does not need to be blocked.
It is strongly recommended that you use the link on the Access Restricted page
to report the occurrence to us. Alternatively you
may
send an email to
submit@koshernet.com. Please provide as much
precise information as possible, such as the exact
address of the website that you tried to access. If
you cannot obtain the exact address, send us the
address of the page containing the blocked link.
Please also add your telephone number in case we
have further questions. In most instances the
KosherNet staff will review and reply to your query
the same day.
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Q10: How do I suggest a website
to be included in the KosherNet links and search
engine?
A: We are always pleased to receive such a
suggestion. Please email it to
submit@koshernet.com.
Q11: What exactly is the relationship between KosherNet, DSL, my computer, the phone lines and the
internet?
A: See
here
for explanation.
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For an in-depth
explanation of DSL and comparison to Dial-Up, click
here.
Q1: What is
DSL and how does it work?
A: DSL is a modem technology that
turns your existing phone line into a three-channel data
delivery system – one channel transmits voice services, so
normal phone and fax usage continues whether or not you are
accessing the Internet – a second channel transmits data
downstream at high speeds, and a third bi-directional channel
transmits data upstream.
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Q2: How does
DSL compare to cable modems?
A: Cable modems offer service over a cable shared by many
subscribers. Multiple users may be connected to the same local
cable line. Simultaneous users on the cable degrade the overall
level of cable performance. DSL provides a dedicated connection
to the KosherNet Central office so you don't have to share your
local access connection with other users.
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Q3: Does DSL
require installing an additional phone line?
A: No. Your existing phone line is
"split" to allow voice and data transmission at the same time.
This means you can talk on your phone and access the Internet at
the same time.
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Q4: Will my
current phone features work with DSL?
A: Yes. Adding KosherNet Filtered
DSL to your phone line does not affect your other telephone
services and features. DSL will not affect Caller ID, voice
mail, call waiting, or other advanced calling features.
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Q5: If my
DSL modem loses power, do I lose phone service?
A: No. The DSL modem is designed
so that your normal telephone service will operate even if the
modem is unplugged or otherwise disabled.
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Q6: How do I
order DSL if I already have KosherNet Filtered Dial-up service?
A: Simply call KosherNet to order DSL. If you have dial-up service from another
provider (such as AOL, etc.), you can order DSL online.
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Q7: What
affects my connection speed?
A: When you connect to the
Internet using a DSL modem, the speeds that you will experience
will vary based on a variety of factors, including the
following: Distance of your telephone line from a KosherNet
Central Office Condition of telephone wiring inside and outside
your location Computer configuration Network or Internet
congestion Server and router speeds of the Web sites you access
Other factors may apply.
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Q8: Is
KosherNet Filtered DSL available on my phone line?
A: You can find out by clicking
any of the order of get started links and entering in your phone
number and other information. A representative from Koshernet
will personally check the availability for you and call you to
complete your order. This process helps us determine if your
line is equipped for DSL and if there is anything else you need
to receive the service. Activation of DSL to your location is
subject to final confirmation of service availability. If DSL is
not currently available, you can ask to have your name added to
a call-back list. This means that as soon as DSL is available
for you, a KosherNet representative will call and let you know.
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Q9: My
neighbor has KosherNet Filtered DSL, but I can't get it. Why?
A: DSL is a distance-sensitive
technology that works solely over copper phone lines. Currently,
KosherNet Filtered DSL is only available to customers residing
within 3 "wire-run" miles (up to 18,000 feet) from their KosherNet Central Office. In addition, some wires may be capable
of handling DSL and others may not, even in the same area. We're
currently working to overcome the distance limitation so our DSL
is more widely available. So, while you may not qualify for the
service today, it is possible that you could be able to receive
it in the near future as the technology improves. If DSL is not
currently available, you can ask to have your name added to a
call-back list. This means that as soon as DSL is available for
you, a KosherNet representative will call and let you know.
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Q10: Can I
change my phone number to get a phone number that qualifies for
DSL?
A: Unfortunately, no. A telephone
number change does not change your physical telephone line. Only
a new line install could change your possibility for DSL service
to your location.
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Q11: If one
number doesn't qualify, will another number at the same location
qualify for DSL?
A: Please check the availability
for all of your telephone numbers, since your location could
have more than one telephone line, so one telephone line might
qualify while another telephone line does not.
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Q12: Do I
have to change my local phone service provider to have KosherNet
Filtered DSL?
A: No. KosherNet works with your
local provider to provide DSL service any existing phone lines
capable of handling it. You don’t even have to call your
provider to make the switch. We’ll take care of everything for
you.
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Q13: What's
involved in the DSL self-installation process?
A: First, review our compatibility
chart to check to make sure that your computer meets the KosherNet Filtered DSL minimum system requirements. After you
place your order for KosherNet Filtered DSL, we will send you a
self-install kit which will walk you through the installation
process, including installing your DSL modem, and using DSL
filters. Instructions are included in the kit, and we're always
here to help you with our 24/7 live technical support.
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Q14: How
long will it take to install my new DSL service?
A: Installation time can vary,
however, we recommend that you reserve about one hour. Your
self-installation kit includes an easy-to-follow audio-visual,
3-step installation CD.
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Q15: Once I
order DSL online, how can I check the status of my order?
A: We will contact you with
updated information when it is available.
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Q16: Can I
host a Web page?
A: We offer website hosting, if
you have a website already created. Please call our sales
division for more information. In the near future, we will offer
software that will enable you to create personal web pages
online. Until then, feel free to visit
our affiliates
who offer such a service.
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Q17: Can I
hook up more than one computer with a single DSL connection?
A: Yes. But this may require a
professional configuration. If you require on-site assistance,
feel free to contact one of our affiliates, listed
here.
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Q18: Can I
access the Internet if I'm traveling?
A: Yes. But you’d need a dial-up
modem installed in/to the computer you would be using and would
have to access the internet via Dial-Up. And if you’ve traveled
beyond your DSL account’s local call area, you would incur any
long-distance call charges from that area’s local phone company
for the phone call. Once connected via dial-up, and you have
access to the internet, you can also access your email from
koshernet.com’s website using the Webmail option.
Return to General DSL Questions
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_______________________________________________________________________________
For an in-depth
explanation of DSL and comparison to Dial-Up, click
here.
Q1: What does Dial Up mean?
A: Dialup modems are modems
that utilize traditional copper phone lines to transmit analog
signals. the term dialup
however usually refers to a way of connecting a computer to the
Internet using a modem and a telephone line. Your modem, which
is installed in your computer, uses your phone line to dial an
ISP's (Internet Service Provider's) node to establish a modem to
modem link which is then routed to the internet. When using a
dialup connection to access the internet all outgoing and
incoming telephone calls on that line are blocked.
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Q2: What do I need to use Dial Up?
A: To use dialup all you need is a dialup modem, a web
browser, and a phone line. Dialup modems are usually installed
on all computers and come in speeds of 14.4Kbs (Kbs= kilo bits
per second), 28.8Kbs, and 56kbs with 56k being the fastest
available speed.
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Q3: What is an access or local access
number?
A: A access number is a number given to you by your ISP to
enable you to connect to the internet via your ISP's node. If
the number is a local access number then it is a local call. All
other access numbers can be assumed to be long distance calls.
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Q4: Are there any additional charges or
fees associated with dialup?
A: The only additional charges or fees associated with dialup
are either generated by the ISP you choose or come from your
phone company. These charges and fees are usually the same or
similar to fees for making a local or long distance call. You
can keep such charges down by only using local access numbers.
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Q5: Why is it important to connect to
the Internet with a local access number?
A: You want to use local access numbers to avoid paying long
distance charges. If an access number is in your local calling
area, a modem will connect at a local call rate, just as if you
were dialing the number via a phone.
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Q6: How would I know for sure if an
access number is local to me?
A: The only way to be absolutely certain that an ISP number
is local to you is to contact your current local phone service
provider. Give them the access number and they will tell you if
that number is included in your local calling plan or not.
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Q7: What is dial-up networking?
A: Dial up Networking is only available for Window 98 users
and above. Simply put, a dial up networking connection allows an
internet user to connect to the Internet without any floppy
start up disks or software from an ISP. All you need is an
access number and a service and you can connect to the Internet
instantly.
You can start Dial-Up Networking by clicking Start, pointing
to Programs, pointing to Accessories, pointing to
Communications, and then clicking Dial-Up Networking.
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Q8: What is a v92 access number?
The term 'V92' relates to the new modem technology. Older modems
are V90, and can only connect at speeds up to 56 kilobits. With
a V92 modem, and a V92 access number, you can connect to the
Internet at speeds 200% faster than an older, V90 modem. Note
that a V92 modem does not have to use only V92 access numbers.
Return to Dial-Up Questions
Order KosherNet Filtered DialUp
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